BTW 2010 Calendar of Events

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Smiles of Britain

Smiles of Britain

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gemma.watts@hospitalityskillsacademy.co.uk

Competition

All

Smiles of Britain is a website devoted to celebrating our greatest, and most powerful asset.....your smile! So if during British Tourism Week you've got something to be smiley about, upload a snap of yourself or friends smiling and tell us where you are and why you're smiling. You could be at an event, in your favourite tourism spot, by a sign post! Share your smile and make everyone's day just a little bit chirpier. There will be a British Tourism Week winner so don't forget to tag your picture with the word 'British’. The best smile picture will win a one night weekend stay for two at the Marriott Grosvenor Square, London. Enter your smile pictures now.

Various

ongoing

Julie Dean

Audioguide2go

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juliedean@audioguide2go.com

Guided Tour/Walk

All

Visitors and walkers can check the interactive map to see which walks they can download to their ipod for free. Some of the tours can also be accessed by mobile phone where indicated and these may be included in free bundled minutes.

PACE Conference

9.30 a.m.

David Battersby

Hospitality and Leisure Manpower

020-8977 4419

dlnb@halm.co.uk

Launch

Media

Recognising Excellence and Achievement in Hospitality Apprenticeships. Speaking at the launch of the awards on Friday, 19th March, Nick Scade, Chair of the Academy of Food and Wine said: “The Hospitality Industry provides enormous opportunities for those with practical ability. Many at the top of our industry started out as apprentices. The Hospitality Apprenticeship Awards are a great chance for Apprentices to shine and have their achievements recognised. They will also showcase the very best in apprenticeship provision.” Commenting at the launch of the new Hospitality Apprenticeship Awards 2010, Brian Turner CBE remarked: “To serve as an apprentice alongside a great mentor and teacher is in my opinion the greatest start to any career. To be able to watch and learn someone who has worked at their trade, made mistakes and learnt how to correct them gives a craftsman a great start in life. I myself was taught by many great and passionate people and it is my wish to be able to encourage others to pass on their skills and knowledge to others.” As a famous, former, apprentice, Brian Turner’s own achievements were recently recognised at an Honorary Apprenticeship Award Ceremony held at No. 10 Downing Street. Brian Turner, is a big fan of apprenticeships and is committed to see their take up grow in the Hospitality Industry. “Apprenticeships can be a big first step on the career ladder for many in our industry. This is an excellent time for employers to think about taking on apprentices. The payback in terms of increased productivity, more satisfied customers and profit growth is considerable”. David Curtis-Brignell, Co-Chair of British Tourism week, and Director of Development Europe, for Millennium and Copthorne Hotels commenting at the launch, added: “The organisers of British Tourism Week are delighted that the Hospitality Apprenticeship Awards 2010 are being launched during this 4th annual event to highlight the importance and contribution of tourism to the economy of the UK, nationally and locally. Tourism and hospitality provides a wide range of skills and roles for young people to choose from and these Awards play an important part in preparing young professionals as they enter the industry. We wish all the competitors luck although they are all winners by choosing such a rewarding career.” “As one of the UK's largest hotel companies, Millennium and Copthorne Hotels understands the need for well trained, committed professionals taking tourism and hospitality seriously and undergoing first class training. Good luck to all those taking part - the apprentices of today are tomorrow’s captains of industry.” The National Skills Academy for Hospitality is offering a fantastic Disney Bursary to the winner. They will experience 3.5 days training at the Disney Institute in Florida as well as receiving free flights, accommodation and park access. This bursary will take place in the autumn of 2010 and the National Skills Academy for Hospitality is very excited to be able to give the winner this experience that will help them develop even further in the hospitality industry. Entries into the Hospitality Apprenticeship Awards 2010 are through the website: www.apprenticeships.halm.co.uk

British Tourism Week

9.30 a.m.

David Battersby

Hospitality and Leisure Manpower

020-8977 4419

dlnb@halm.co.uk

Competition

Students

 National winners from Eire, Northern Ireland, Scotland, Wales and England will be invited to a “Best of Britain and Ireland” Final at Olympia in March 2011.  For further details please contact David Battersby, OBE, Secretary General, Education and Catering Association, Telephone : 020-8977 4419 – Email: dlnb@halm.co.uk.

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Chris Talbot

Assured Customer Experience Ltd

07787 392636

chris@assuredcustomerexperience.co.uk

Promotion

All

Assured Customer Experience (ACE) is a hospitality mystery shopping specialist. Working alongside our clients we can help increase service quality and improve profit levels. Our value for money mystery guest analysis highlights the potential for sales improvement, helping you to identify and evaluate missed sales opportunities.

The Lightbox, Upper Gallery

Open Tuesday – Saturday : 10.30am – 5pm & Sundays 11am - 5pm. Closed Mondays.

Hannah Vernon

The Lightbox

01483 737800

info@thelightbox.org.uk

Exhibition

All

16 January - 21 March 2010. The Ingram Collection: Sea Pictures. British Seascapes from the Twentieth Century. See how coastal life has been portrayed by some of the twentieth century’s most famous British artists including David Hockney, Dame Laura Knight, Eric Ravilious and Richard Eurich, displayed alongside a younger generation of artists such as Tim Vyner, Stephen Mangan and James Dodds. Free Entry (donations welcome)

380 Trails all over the UK

Trails can be completed in your own time

Laura Bower

Treasure Trails

01872 263692

info@treasuretrails.co.uk

Other

All

Treasure Trails is expanding rapidly and now has over 380 Trails all across the country. Each area of the UK is run by a fully trained Treasure Trails Licensee who has specialised knowledge of the most interesting and historic features of that region, making our Trails the most up to date, fun and relevant to the local community. Treasure Trails provide fun and alternative leisure experiencs, including coporate team building, bespoke Trail writing and organised events such as hen dos and birthday parties. Past clients have included The Prince's Trust, The BBC, Flybe, Trevarno Gardens and The National Trust.